Privacy Policy | Sparkiz.ai

Sparkiz AI – Privacy Policy

Effective Date: 28/11/2025

Sparkiz AI. ("Sparkiz," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and safeguard your data when you access our website at sparkiz.ai (the "Site") or use any of our applications, tools, and services (collectively, the "Services").

By accessing or using our Site, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this Policy, you must stop using the Site and Services immediately.

1. Definitions

For the purposes of this Privacy Policy:

"Account" means a user profile created to access or use certain features of our Services.
"Cookie" means a small file placed on your device when you visit the Site, enabling certain functionality.
"Personal Data" means any information relating to an identified or identifiable individual.
"Site" means sparkiz.ai and any related subdomains owned by Sparkiz.
"We/Us/Our" refers to Sparkiz Technologies Ltd.

2. Information About Us

The Site is owned and operated by:

Sparkiz AI

Creator of AI-powered tools for generating UGC-style product videos and synthetic media.

If you have privacy questions, you can contact us at: support@sparkiz.ai

3. Scope of This Privacy Policy

This Policy applies only to your interactions with the Sparkiz Site and Services.

It does not apply to:

Third-party websites linked from our Site
Third-party services or tools integrated into the Site
External platforms where Sparkiz content may be shared

We recommend reviewing the privacy policies of any external websites before sharing your data with them.

4. What Data We Collect

We collect different types of information depending on how you use the Site and Services.

4.1 Data You Provide Voluntarily

When you create an account, contact support, or use our Services, you may provide:

Name
Username
Password
Email address
Company / business information
Payment details (processed by third-party processors)
Any prompts, images, or content uploaded to the Services

4.2 Data Collected Automatically

When you visit the Site, we may automatically collect:

IP address
Device identifiers
Browser type and version
Operating system
Referring URLs and exit pages
Pages visited and time spent on the Site
Analytics data and usage logs

4.3 Cookies and Tracking Technologies

We use first-party and third-party Cookies for:

Authentication
Personalization
Analytics
Advertising and remarketing
Performance improvements

You can control cookies through your browser settings. For more details, see Section 12.

5. How We Use Your Data

We process personal data only when we have a lawful basis under GDPR or relevant privacy laws.

We may use your data for the following purposes:

Creating and managing your Account
Providing access to the Services
Delivering requested features and functionalities
Generating synthetic media, video ads, and AI Assets
Customizing your Service experience
Processing payments and subscriptions
Responding to customer inquiries
Sending product updates, alerts, newsletters, and marketing (optional)
Conducting analytics, testing, and product improvement
Ensuring the security and integrity of our systems
Complying with legal obligations

We will never send spam or unsolicited marketing, and you may unsubscribe from emails at any time.

5.1 Lawful Bases for Processing (GDPR)

We process your data under one or more of the following:

Consent
Contract performance
Legal obligation
Vital interests
Public interest
Legitimate interests (e.g., service improvement, fraud prevention)

6. How We Store and Retain Your Data

We keep your personal data only as long as necessary for the purposes described in this Policy, including legal, accounting, or reporting requirements.

Retention Overview

Account data: Retained until you request deletion.
Unused accounts: May be deactivated after prolonged inactivity (e.g., 6+ months).
Email subscribers: Immediately removed when clicking "unsubscribe."
AI input data (prompts, uploads): Retained only as needed to provide and improve Services.
Backups: May persist briefly in secure archives before being purged.

You may request deletion of your data at any time (see Section 14).

Security measures include encryption, access controls, and industry-standard safeguards. However, internet transmission is never completely secure, and we cannot guarantee 100% protection.

7. Do We Share Your Data?

We do NOT sell your personal data. Ever.

We may share your information only in the following circumstances:

7.1 Service Providers

We may work with trusted third parties for:

Payment processing
Cloud hosting
Analytics
Email delivery
Customer support
Marketing operations

These providers only receive the minimum necessary data and must comply with privacy laws.

7.2 Analytics & Advertising

We may share anonymized or aggregated usage data for:

Site performance
Advertising
Investor reports
Product benchmarking

This data does not identify you personally.

7.3 Legal Requirements

We may disclose personal data if required to do so by:

Law
Court order
Government authority
Legal dispute resolution

7.4 Business Transfers

If Sparkiz undergoes a merger, sale, or acquisition:

Your data may transfer to the new owner
You will be notified of material changes
Your rights under this Policy will remain protected

8. Your Data Choices and Controls

You may:

Update your account information
Request deletion of your data
Opt out of marketing communications
Restrict certain processing activities
Disable Cookies in your browser
Request a copy of your personal data
Withdraw consent at any time

Be aware that limiting data processing may affect Service functionality.

9. Accessing Your Data

You have the right to request:

A copy of the personal data we hold
Correction of inaccuracies
Deletion of your account and associated data

To exercise these rights, contact: support@sparkiz.ai

10. Cookies & Tracking Technologies

We use cookies for:

Authentication
Session management
Analysis
Personalization
Advertising (Google, Meta/Facebook, and others)

Analytics tools may include:

Google Analytics
Meta Pixel
Third-party retargeting platforms

You may also adjust browser settings to block or delete cookies.

Disabling cookies may limit Site functionality.

11. GDPR Rights Summary

Under GDPR, EU/UK users have:

Right to access
Right to rectification
Right to deletion ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object
Rights related to automated decision-making

To exercise these rights, contact support@sparkiz.ai.

12. Automated Decision-Making & Profiling

Sparkiz may use automated tools for:

Personalizing your experience
Improving synthetic media generation
Fraud prevention

We do not use automated systems that have legal or similarly significant effects without human oversight.

Users may request:

Human review
An explanation of automated decisions
Correction of inaccurate profiling data

13. Children's Privacy

Sparkiz does not knowingly collect personal data from children under 13 years old.

If you believe a child has provided personal information, contact us immediately at support@sparkiz.ai, and we will take steps to remove such information.

14. Third-Party Websites

Our Site may contain links to external websites or services.

We are not responsible for:

Their content
Their privacy practices
Their data handling procedures

Your interactions with third-party sites are governed by their respective policies.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Changes will be posted on this page with the updated effective date.

Continued use of the Site after changes are posted will constitute acceptance of the revised Policy.

We encourage you to review this page regularly.

16. Contact Us

If you have questions about this Privacy Policy or how we handle your data, you may contact us by:

📧 Email: support@sparkiz.ai
🌐 Website Contact Form: sparkiz.ai/contact